Studio Policies
All students are required to be on auto pay. We bill on a monthly basis (1st of every month). Monthly fees are non-refundable and lessons cannot be rolled-over month to month. Aside from your first month, membership fees cannot be pro-rated.
Lessons are held 50 out of 52 weeks of the year. No lessons are held for the weeks of Thanksgiving and Christmas.
Lesson reschedules or cancellations must be made 24 hours in advance through our company email (russomusiclessons@gmail.com) in order to receive a make-up. Make-up lessons are subject to teacher availability. Make-up credits expire 90 days after the lesson which was missed.
We do not grant refunds for missed lessons or cancellations, nor do we credit towards future payments.
Rescheduling is the responsibility of the student, instructor availability is reflected on TeacherZone.
Please email russomusiclessons@gmail.com to inquire about rescheduling.
Russo School of Music asks that all of our in-studio guests respect the need for a quiet and calm atmosphere so that students can concentrate during their lessons.
The front lobby is a waiting room only and is not meant to be an opportunity to inquire about lesson rescheduling or cancellations. Retail sales are for students only.
Please be on time!
Please arrive no sooner than 10 minutes before the lesson begins, and stay no later than 10 minutes after the lesson ends.
We are not responsible for child care - please do not leave your children unattended.
Please be careful and aware of your surroundings at all times. Any lost and found items will be removed within one week.
We ask that you please take all reasonable precautions to avoid injury that may occur inside or outside the studio.
Celebrating 15 incredible years in business!
We appreciate your time and your ongoing relationship with us here at Russo Music. Starting from October 2025, all music lessons will receive the price adjustment:
(30) minute lessons $195 —> $225
(45) minute lessons $292 —> $335
(60) minute lessons $390 —> $450
We offer lessons every week of the year, for all 12 months and all 52 weeks, and so when taken over the course the entire year this comes out to just under $52 per lesson for 52 lessons. You are sure to get all 52 lessons because of our very flexible cancellation policy. Every single lesson can be made up at no additional charge when given at least 24 hours notice. Any lesson missed by the teacher will also be made up at no additional charge.
We care about your kids, not just as students but as developing minds and personalities. Our students enjoy their lessons, while getting constant guidance to improve. We offer music recitals for our students every year with the Noe Valley Ministry, as well as holiday events at our studio. We also offer holiday and summer music camps every year that take our students’ development and excitement for music to another level.
We understand that price increases can be a significant concern, and we want to assure you that this decision was not made lightly. We have not raised rates in over 10 years, and during that time we have faced several challenges, including shifting back and forth to online lessons during the pandemic lockdown.
We have always strived to provide you with the best value and quality. We appreciate your time and business and we are committed to serving your musical needs. If you have any questions or concerns, please feel free to reach out and we will be happy to help.
We would like to thank everybody for 15 wonderful years, and we hope to continue this journey with you for as long as we can!