Monthly Auto Pay Signup
Welcome to the Russo Family! Our monthly auto-pay system provides more reliable income to our wonderful teachers, as well as convenience to our amazing customers who make it possible! The terms of our auto payment schedules are simple:
Lesson Payments will be collected on the 1st of each month as an advance payment. This supplies our teachers and business with the reliability we need to budget and pay our instructors on time.
Cancellations must be made at least 24 hours in advance. Any lesson cancellation will then qualify for a free make-up session! These make-up sessions never expire, and can be scheduled at your own convenience.
Reimbursements, refunds, or credits are indeed available, but only by request. They will otherwise be kept in the bank as an available make-up lesson.
Payments will NOT be collected for federally observed holidays and school breaks (based on the SFUSD). All these dates can be checked at anytime via our Yearly Calendar, available under the scheduling tab of this website. Any additional time off can be prorated accordingly, as long as dates are communicated to us before the 1st of the month.
For any other billing discrepancies or requests, please contact management at firstname.lastname@example.org. Discrepancies are typically resolved within the day.